Privacy Policy for Ecore Vcard
Welcome to Ecore vCard Qatar! This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our digital business card platform and WhatsApp store services. Ecore vCard is operated by a Qatari registered company under Commercial Registration Number: 218308, officially serving users via its Qatari domain https://ecorevcard.qa. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
We are committed to protecting your privacy and ensuring the security of your personal data in accordance with Qatar's Personal Data Protection Law and international best practices. This policy applies to all users of our services, regardless of how you access or use our platform.
By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use our services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, design your digital business card, set up your WhatsApp store, or contact our support team. This includes your name, email address, phone number, business information, profile photos, and any content you upload to our platform.
How We Use Your Information
We use your personal information to provide, maintain, and improve our services, including creating and managing your digital business cards, facilitating your WhatsApp store operations, and providing customer support.
Your information helps us personalize your experience, send you important service updates, process payments for premium features, and ensure the security and integrity of our platform.
We may also use your information for analytics purposes to understand how our services are used and to develop new features that better serve our users' needs.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances, such as with your explicit consent, to comply with legal obligations, or to protect our rights and the safety of our users.
When you share your digital business card or use WhatsApp store features, certain information becomes visible to recipients or customers as intended by the nature of these services.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
Your Rights and Choices
You have the right to access, update, correct, or delete your personal information. You can manage most of your information directly through your account settings or by contacting our support team.
You may also opt out of certain communications from us, though some service-related messages are necessary for account security and functionality.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and analyze usage patterns.
You can control cookie settings through your browser, though disabling certain cookies may affect the functionality of our services.
We may use third-party analytics services that use cookies to help us understand how users interact with our platform.
International Data Transfers
Your information may be transferred to and processed in countries other than Qatar. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
We comply with applicable data protection laws regarding international transfers and work only with service providers who meet our privacy and security standards.
Data Retention
Retention Periods
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Account information is typically retained while your account is active and for a reasonable period thereafter to accommodate account reactivation requests.
Transaction records and communication logs may be retained for longer periods as required by applicable laws and regulations.
You may request deletion of your account and associated data at any time, subject to legal retention requirements.
Children's Privacy
Age Restrictions
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Parents or guardians who believe their child has provided us with personal information should contact us immediately.
We encourage parents to monitor their children's internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal information through our services without permission.
If you are under 18, please do not use our services or provide any personal information to us.
We may require additional verification for accounts that appear to be created by minors.
Educational institutions using our services for students must ensure appropriate consent and supervision in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes via email or through our platform.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information. If you have any questions this Privacy Policy or our privacy practices, please contact us at: Ecore TechCo Qatar, Email: info@ecorevcard.qa, Phone: +974 70012343, Address:9th Floor, Rafal Tower , Lusail , Qatar - Commercial Registration Number: 218308.
